Privacy Policy
Effective Date: April 30, 2025
This Privacy Policy describes how we collect, use, and protect your information when you use our Meta WhatsApp CRM ("Service").
1. Information We Collect
Account Info: Name, email address, company name, and contact details.
WhatsApp Integration: Phone numbers and chat metadata (no chat content is stored unless explicitly authorized).
Usage Data: Analytics on how you interact with the CRM features.
2. How We Use Your Data
To provide and maintain the CRM service
To improve system performance and user experience
To send system-related notifications or support updates
3. Data Storage and Security
Your data is stored securely on our servers with modern encryption and access control. We do not share or sell your data to third parties.
4. Third-party Services
Our CRM integrates with WhatsApp Business API. You are subject to Meta's terms and privacy policy when using WhatsApp features.
5. Cookies
We may use cookies to maintain session data and improve performance. You can disable cookies in your browser settings if desired.
6. Data Retention
We retain your data as long as your account is active or as needed to comply with legal obligations.
7. Your Rights
You have the right to access, modify, or delete your data. For any requests, contact us using the details below.
8. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or within the platform.
9. Contact Us
If you have any questions, feel free to contact us at support@domescart.com.
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